Flash General No 16 – August 2024
On august 6th, the agreement acdo.as2.hct.230724/261.p.dir (agreement), issued by the technical council of the mexican institute of social security (imss), came into effect. this agreement announces the general operational guidelines for the imss mailbox (guidelines), as well as the list of procedures and services available and to be offered through it.
Individuals must enable the mailbox no later than february 1st, 2025. if the mailbox is not enabled by the stated deadline, erroneous data is provided, or contact information is not registered, the imss may make notifications of its acts or administrative resolutions through public announcements.
Activities carried out through the imss mailbox will have the same legal effects as documents signed in person and, therefore, will have the same evidentiary value as provided by the applicable regulations.
Regarding this, the imss, in a press release dated august 7th, 2024, stated that once the imss mailbox is enabled, in the first phase of its implementation, users will be able to conduct digital processes and notifications in the areas of enrollment, collection, and audit.
It was noted that for employers, the mailbox will be an additional channel for conducting processes with the institute, as these can still be handled in person at the 133 imss subdelegations.
Individuals who had initiated processes or services in a mode other than the imss mailbox before the guidelines came into effect will have the option to complete them using the initially used method or through the new mailbox.
Consequently, the agreements issued by the technical council are revoked: i) acdo.as2.hct.240620/170.p.dir, which approved the general guidelines for the use of the imss mailbox, published in the official federal gazette on july 9th, 2020, and ii) acdo.as2.hct.270422/106.p.dir, published in the official federal gazette on september 22nd, 2022.
At fralla, we have specialized staff to assist you in this new compliance stage with the imss.
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